Effective retail design seamlessly integrates branding, functionality, and aesthetics to create a shopping environment that engages customers, drives sales, and reinforces the brand identity.

Retail Design

Working with clients across Australia & New Zealand from pop-up shops and independent stores to national rollouts; we offer full-service retail design from initial concepts and planning through to documentation, project management and custom fixtures.

We provide honest and valuable design guidance, and will be by your side through every phase of your project.

Retail design services:

  • Interior design 

  • Space planning

  • Concept design

  • Test fit planning 

  • Tender documentation

  • Construction documentation 

  • Design project management 

  • Pop up shop / kiosk design

  • Custom fixture and rack design

  • Brand integration and signage 

  • Building design

  • Custom furniture design

  • Lighting design

  • Engineering

  • Certification 

  • Furniture packages

Space planning

Through thoughtful consideration of spatial organisation and visual merchandising techniques, our interior design direction plays a pivotal role in maximising sales and the overall profitability of your retail store.

Space planning is crucial in retail design as it optimises the layout of the store to maximise efficiency, enhance the customer experience, and ultimately drive sales by strategically organising merchandise, facilitating traffic flow, and creating visually appealing displays that encourage exploration and purchase.

Additionally, well-designed layouts minimise congestion and create a pleasant shopping environment, encouraging customers to spend more time browsing and increasing the likelihood of making a purchase.

Custom fixture design

Whether it's a bespoke shelving unit, interactive display, or modular system, our custom fixture design offers endless possibilities for creating memorable and impactful shopping experiences tailored to your needs and objectives.

Custom fixtures allow you to maximise space utilisation, optimise traffic flow, and highlight key products or promotions, ultimately influencing customer engagement and purchase decisions.

Custom fixtures not only serve a functional purpose by organising and presenting merchandise effectively but also contribute to your store's aesthetic appeal and brand image. They can be designed to reflect your brand's style, values, and target demographic, reinforcing brand identity and creating a cohesive visual environment.

Branding Integration & Signage

We can incorporate consistent branding elements within your retail space such as logos, colors, and typography, helping you create a memorable visual identity that fosters emotional connections with consumers and encourages repeat purchases.

Effective branding in retail design also enables storytelling, allowing you to convey your brand narrative and values enhancing the overall customer experience.

Branding in retail design plays a crucial role in shaping the shopping experience, driving customer engagement, and ultimately, contributing to business success.

We can help you get it right.

Shop in Shop

We can help you design a shop-in-shop display within a larger department store to increase visibility, reach new customers, and create immersive brand experiences without the need for a standalone store.

These displays can vary in size and design, ranging from small kiosks or counters to larger, fully branded sections within the host store.

Shop-in-shop arrangements allow for customization and flexibility, enabling us to tailor the display design to your specific branding and merchandising requirements. To date we’ve delivered more than 50 shop in shop projects.

Pop up shop / kiosk design

We work a variety of brands across a number of retail categories to design pop ups and kiosks enabling our clients to test shopping centres and their products on the market before committing to long term leases.

We design pop ups and kiosks with flexibility in mind meaning our custom solutions can be assembled and disassembled, then reconfigured to suit different locations and layouts. Our custom shelving and display solutions are designed to be repurposed and reused in a variety of spaces helping brands work towards their sustainability goals.

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Meet the fellows